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Should you pay money before you see a home in the Netherlands?

The answer isn't "never" - it's "verify the source."

6 min read
|By Floris
Lees in het Nederlands

I found my apartment in October 2025. The agency asked for a deposit. I paid it before seeing the place. One month later, I moved in.

Yes, really. And no, I didn't get scammed.

Here's the actual payment:

This is a screenshot. It shows a €200 deposit payment. It went to Holland2Stay. Rabobank handled the payment. The date was October 15, 2025.
I paid a €200 deposit to Holland2Stay. This was on October 15, 2025. One month later, I got the keys.

But I get why you might be unsure. Many scams happen in the Dutch rental market. Paying before you see a place sounds like a scam. A scammer would often say this.

So let's break this down properly.

TL;DR

  • Never pay when: Individual owner on Facebook/Kamernet, no company website, urgency pressure, unusual payment methods
  • You can think about paying when: The agency is registered. It has a KvK number. They have many homes listed. They have a real office. Their refund rules are clear in writing.
  • Always do before paying: Search "[company] + scam/review", verify KvK registration, check how long website exists, get refund terms in writing

The Problem: Blanket Advice Doesn't Work

The internet often tells you this. Never pay a deposit before you see the place. It says this is always a scam.

This advice is well-intentioned. It protects people from the most obvious fraud.

But it is also not complete. If you follow it without thinking, you might miss good chances. This includes how I found my own home.

Why Legitimate Agencies Ask for Deposits

Think about it from the agency's perspective.

Viewings take time. Coordinating schedules, traveling to the property, meeting potential tenants - it adds up. In a market where demand is 10x supply, agencies are drowning in requests.

Paying money before you see a place does one thing. It shows you are serious.

If seeing a place is free, anyone can pretend to be interested. They can get a meeting easily. Saying 'Yes, I am interested' costs no money. But what if you pay €100-300? This stops people who are not serious right away.

It's not about the money. It's about the signal.

Why Scammers Also Ask for Deposits

Here's the problem: scammers know this too.

A scammer wants your money. A deposit is how they get it. They get it before you see anything real. You do not see a home. You do not sign a paper. They just want your money first.

Scammers will say the same things as real companies. They will say, 'You can get your money back.' They will say, 'This is how we always do it.' They will say, 'This shows you are serious.'

So how do you tell them apart? Let me show you.

Real Example: Scam vs Legitimate

Here is a real example of a scam. Which? wrote about it. Which? is a big group in the UK. They help people with their rights. It is like the Consumentenbond in the Netherlands.

A scam message came on WhatsApp. It asked for a £400 deposit. This was before seeing the home. It showed clear warning signs. They tried to make you hurry. They also promised to give your money back right away.
A real scam message from Which?'s investigation. Red flags: pressure tactics ("secure against other takers"), vague refund promises, no company identity - just a random WhatsApp number.

The red flags here:

  • £750/month rent (suspiciously cheap)
  • Demands £400 deposit before any viewing
  • Pressure tactic: "secure against other takers"
  • Vague promise: "refunded immediately" with no contract
  • No company name, website, or verifiable identity
  • Just a random WhatsApp account

Now compare to my legitimate Holland2Stay payment:

This is a Rabobank payment picture. It shows a €200 payment. You sent it to Holland2Stay. Holland2Stay is a trusted rental company.
This payment is real. You sent €200 to Holland2Stay. Holland2Stay is an official company. They have a website and an office. They also have thousands of homes for rent.

What is the difference? Holland2Stay has a good website. It is on the official list of companies (KvK). They have hundreds of homes for rent. They also have many good reviews from over the years. The WhatsApp sender is just a phone number.

What a Legitimate Agency Looks Like

You should look for these things. Check them on a real company's website.

This is Holland2Stay's 'About Us' page. It shows the founders, Zjef and Stijn Bogers. Their company started in 2011.
The founders are real people. They have real names and photos. Holland2Stay has been working since 2011. They take care of more than 13,000 homes.
These are Holland2Stay's office places. They show 10 real offices. These offices are all over the Netherlands.
They have 10 offices in the Netherlands. You can visit these offices. They have real addresses. Scammers do not have offices like this.
Look at the Holland2Stay contact page. It shows their phone number. It shows their email. You can see their business hours. It has answers to common questions.
They have a good contact page. It shows their phone number: +31 85 130 55 00. It shows their email. You can see their business hours. It has answers to common questions. It takes a long time to build this trust. It shows they are open with you.

The Key Question: WHO Is the Source?

It's not about what they say. It's about who they are.

A scammer might say you can get your money back. This promise is not helpful. You need to know who they are first.

Here's the framework:

Walk Away If:

Red FlagWhy It Matters
Individual owner on Kamernet, Pararius, FacebookNo accountability. No track record. Easy to disappear.
No company websiteLegitimate agencies have an online presence.
No verifiable track recordCan't find reviews, history, or other listings? Suspect.
Urgency pressure"Pay now or lose it" is a classic manipulation tactic.
Unusual payment methodsCrypto, gift cards, wire to personal accounts = run.

Consider It If:

Green FlagWhy It Matters
Rental agency with their own websiteA real business with something to lose.
Dozens or hundreds of their own listingsToo much work for a scammer to fake.
Staff page, office address, reviewsConsistency that takes years to build.
Registered with KvK (Chamber of Commerce)Verifiable legal entity.
Clear refund policy in writingLegitimate agencies put it on paper.

Here is an important idea. Scammers do not make big fake companies. They do not list many homes. They do not show staff pages. They do not have many years of good reviews. This takes too much work for them. They will not earn enough money.

How To Verify Before You Pay

Before transferring any money, do this:

  • Search for the company name online. Add the word 'review' or 'scam'. See what other people say about them.
  • Check KvK registration - Is it a real registered business?
  • Look at the homes they offer. Do they have many homes listed? Do the homes look real? Are the details always the same?
  • Look at how old their website is. A website that has been online for many years is harder to fake.
  • Ask for their refund rules. Make sure you get these rules in writing. Real companies will give them to you.
  • Trust your gut - If something feels off, it probably is.

The Competitive Advantage

Here's something most people don't realize:

Many people looking for a home say no to listings that ask for a deposit. They think all deposits are scams. So, they just move on.

But first, check if the source is real. If it is real, fewer people will want that apartment. This means you have a better chance.

That's exactly how I found mine.

How Kijkie Helps With This

We do not take deposits. We do not rent homes ourselves. We help you find real listings quickly.

  • Aggregate listings from 436 sources so you see more options
  • Help you filter by verified agencies vs individual owners
  • Send instant alerts when new properties match your criteria
Create free account

The Bottom Line

Asking for a deposit before you see a home is not always a scam. It is just a tool. Both real companies and scammers use this tool.

Your job is not to avoid all deposits. Your job is to check if the source is real.

It's not about what they say. It's about who they are.

FAQ

Is it safe to pay money before you see a rental home in the Netherlands?

It depends on who asks you for money. A real rental company has a KvK number. They have a real office. They also have many good reviews. Then it can be okay to pay. But what if it is just a person? Like someone on Facebook or WhatsApp. And you cannot check who they are? Then do not pay them. Walk away. Always check who you are paying. Do this before you pay any money.

How much money is normal to pay? This is before you see a rental home in the Netherlands.

Real companies often ask for €100 to €300. This is a small payment to see a home. You get this money back. This happens if you do not rent the home. This pays for their time. It also stops people who are not serious. Be careful if they ask for more money. Or if they ask for the full deposit. This is before you even see the home.

What should I do if I already paid and think it's a scam?

Contact your bank immediately to report the fraudulent transaction - they may be able to reverse it. File a police report at politie.nl. Report the scam to the Fraudehelpdesk (fraudehelpdesk.nl). If you paid via credit card or PayPal, you have additional buyer protection options.

How can I verify if a Dutch rental agency is legitimate?

Check their KvK (Chamber of Commerce) registration at kvk.nl. Look for a professional website with multiple listings, staff pages, and office addresses. Search for reviews on Google and Trustpilot. Check how long their website has existed using archive.org. Legitimate agencies have years of online presence.

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